Frequently Asked Questions
Everything you need to know about shopping with Mon Ami.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
Mon Ami accepts returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that sale items are final sale.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status.
Are your materials sustainably sourced?
At Mon Ami, we are committed to ethical fashion. Over 70% of our current collection is made from organic or recycled materials, and we work exclusively with certified fair-trade factories.